Wednesday, December 21, 2005

Night visit from gasman

A couple who waited all day for a gasman to reconnect their supply were shocked to discover that an engineer had called at their home at 3am.

Michael and Catherine Hopcroft from Bristol woke to find a card from Wales & West Utilities on the doormat.

Mr Hopcroft said: "Did they really think we would be up? I really couldn't believe it, I thought it was a joke."

The gas was first shut off at the couple's home as a precaution while workmen dug up the road outside to fix a gas leak.

They were told in the afternoon that the work had been completed and an engineer would visit shortly to reconnect the meter.

The engineer left the card at 3.35am reports BBC online.

A Wales & West Utilities spokesman said: "Unfortunately, due to a high number of emergency situations which were reported that evening, we were unable to keep to the agreed time slot.

"As our business operates on a 24-hour basis, our engineers did return to the property once the emergency situations had been dealt with."

The gas was reconnected the next day.

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